OUR PROCESSΒ 

The Kiwi Way

At Rokzin, we are all about a simple, seamless process and adding that personal touch. From the moment you hit our website, through to purchase and receiving your Rokzin watch - you are our number one and your order is in very safe hands.

Hand Picked & Packed

We individually pick and pack every order that comes in, right here at our HQ in Hamilton. Every watch strap is carefully examined (the only blemishes you'll find on your Horween Leather strap are those from its unique patina that develops and ages over time - unique to you!). Your watch of choice - and your free additional strap - are then carefully packaged up with all the trimmings. A personal handwritten note is the last thing to go in before the box shuts and your watch is on it's way to you.

Guaranteed.

We get it, we’ve all been there. We've all bought something online, only to have our hopes dashed when meeting in real life. We're confident our watches are even better in the flesh. In fact we guarantee it... if you receive something from us that doesn't meet your expectations just send it back to us within 30 days.